Legal

Terms and Conditions

Terms Of Service

  1. Introduction and what these terms do

  1.1 Who we are

TravelSisters.com is a site, service and platform that provides social networking, travel planning, profile creation, trip documentation and other features relating to travel. The site and platform is owned and the service is provided by TravelSisters Ltd (“TravelSisters”, “us” and “we” below), Company Number 12521539, a limited company registered in England and Wales and you can find our registered office address at Companies House.

To contact us, please email support@travelsisters.co. We do not have an office telephone number but we are happy to engage with you via online video chat.

  1.2 When these terms apply

These Terms of Service (“Terms”) apply when you (“your” and “User” below) create an account to use any features, services, products or tools (together, the “Services”) offered on our platform located at http://TravelSisters.co (“Site”) and the TravelSisters digital application https://join.travelsisters.co (“App”) and any new features or services offered through either (all known as “TravelSisters”).

To use our Services you must agree to these Terms so please read them carefully. We recommend that you download these Terms for future reference. By using our Services, you agree that you have read, understood and accept these Terms, and our Privacy Policy, Cookie Policy and all/any other notices posted by us on our Site or directly to you.

You are responsible for ensuring that all persons who use our Services through your internet connection are aware of these Terms, our Privacy Policy and Cookie Policy and that they comply with them.

IF YOU DO NOT ACCEPT OR AGREE WITH THESE TERMS YOU MAY NOT USE THE PLATFORM OR OUR SERVICES. IF YOU HAVE PROCEEDED TO PAYMENT AND THEN COMMENCE USE OF THE SERVICES WE WILL DETERMINE THAT YOU HAVE ACCEPTED THESE TERMS IN FULL.

  1.3 Terms subject to change

Please note that we may change, modify, add or remove sections of these Terms from time to time. We will post any changes to our Site by updating these Terms, but we may not make any separate publication about such changes, so please revisit these Terms every so often, because we assume that you agree with these Terms at all material times if you continue to use our Services. These Terms were last updated on 28 July 2021.

  1. Data Protection

  2.1 It’s your data

Your personal and company data is sensitive and entitled to protection. All rights, titles and interests in your data held in the TravelSisters platform are 100% yours. Any personal, company and user-generated information will only ever be uploaded voluntarily by you and you confirm that you have obtained the necessary consent to upload any individual’s personal data to our platform. We’ll never share or make your data or information available to anyone without your explicit permission (other than being legally required such as by a court order).

Your data is uploaded and downloaded over a secure connection, your credentials are encrypted and hashed. We don’t store (or even know) your password. Your company data and any Confidential Information you may upload to the platform is stored securely, and only people you’ve assigned as members of your group (in addition to any persons approved under term 2.4) can access your data, per the access permissions you assigned to those group members. We expect you to ensure that your group, particularly those you give Admin access to, have strong passwords, ideally different from their social network site logins.

  2.2 Account Creation

If you establish an account on the Platform, you are responsible for maintaining the confidentiality of your user ID and password, and you are responsible for all activities that occur under your password or user ID. You agree to: (i) log out from your account at the end of each session; and (ii) immediately notify us at support@TravelSisters.co of any unauthorized use of your password or user ID or any other breach of security.

You are responsible for all content that you transmit or otherwise make available to our Site and Platform. Your access to and use of this Platform may be monitored, including but not limited to, for the purpose of identifying illegal or unauthorized activities.

All personally identifiable information collected from you is governed by our Privacy Policy.

  2.3 Data collection

Subject to the confidentiality obligations created under these Terms (see below), you agree that we have the right to collect and analyze specific data points and other information gained from your company profile, settings and including but not limited to interactions with our team on our email support. This covers, without limitation, information concerning your data and data derived therefrom, and we will be free (during and after the term hereof) to (i) use such information and data to improve and enhance the Site/Platform and for other development, diagnostic and corrective purposes in connection with the Site/Platform; and (ii) to disclose such data solely in aggregated or other de-identified form in connection with our business, for example, we could indicate that most travellers chose to spend x% of their salary on holidays in destination X. This is for the mutual benefit of all TravelSisters Users.

For more information about your data please click here to view our Privacy Policy.

  2.4 Granting ourselves access for member support purposes

Occasionally you may contact us for member support. It may be necessary for our team to access your profile page for the purpose of assistance, to enable them to see what you are having an issue with or for them to inspect a trip you have referred to. This will only happen with your implied consent to do so, such as during an active conversation between yourself and a team member on our email support or where it is necessary to answer a question you have asked them on email support.

Once you have finished working with that team member, they will remove their access from your profile. We also require our team members to regularly review the list of profiles they have access to and to remove themselves from any profile that they are not actively assisting to minimize the risk of any data breach. 

  2.5 Providing platform feedback

If you give us feedback on the Platform, for example recommendations for improvements or features, such feedback will be deemed non-confidential and non-proprietary and implementation of that feedback is owned by us and may become part of the Site or the Platform without compensation to you. We reserve all rights in and to the Platform unless we expressly state otherwise.

  2.6 Phone, SMS and email contact

If phone numbers are provided along with other contact details you may or may not receive phone calls / SMS / emails from your account owner. You can opt-out of this contact by emailing us at support@TravelSisters.co.

  1. No Legal, Tax, Accounting or Financial Advice

  The Platform and related Services constitute an online portal that provides information and access to a mix of industry standard, open-source, third party and proprietary documents, guides, templated forms, analytics and data, and networking functionality, and additional features to assist with the completion of tasks relating to traveller networking, travel planning, travel booking, and general travel administration.

As you navigate through our Services you will be guided by our ‘recommendations’ that help you choose the required data and in some instances, whether to include or not include a particular service. These recommendations have been created to help you understand different options. Whilst sourced from experts and reflecting industry best practice, they are provided for general information only. They are not intended to amount to legal, tax, accounting, financial, or booking advice on which you should rely. If at any point you are still uncertain about your selection, you should obtain professional or specialist advice from independent legal, tax, accounting, financial or travel advisors before taking or refraining from any action on the basis of those recommendations.

Likewise, as you navigate the Platform and use our Services you can communicate with our team via email. From time to time you will have certain questions you would like to receive our recommendation on. You may put your questions to our member support team. We will try to provide you with an informed response based on our experience or direct you to a relevant resource. However, at no point does this information qualify as legal, tax, accounting, financial, or booking advice, nor should it be taken in substitution to such qualified professional advice. If you remain uncertain you must verify the information that we provide with a qualified professional such as a qualified and regulated legal, tax, accounting, financial, or booking professional in your jurisdiction. If you do not know of a qualified and regulated person, firm, or agency, we can suggest to you a number of partner agencies and professionals we know in your jurisdiction.

For the avoidance of doubt, by using the Platform and our Services, you agree that:

  • You are solely responsible for the appropriate selections within any documents;
  • The recommendation text, instructions and tutorials are created for a wide audience and may not suit your individual needs, and may be out of date for your needs at any given time;
  • The documents available via the Platform may not fit your specific circumstances. You should make your own judgement on the suitability of any such materials to your or any third party’s circumstances, or obtain your own legal, tax, accounting, financial, or booking advice to review such materials before using them;
  • We are not providing legal, tax, accounting, financial, investment brokerage or any other advice. The Platform, Site or our email support should not be used as a substitute for advice from qualified legal, tax, accounting, financial or booking professionals relevant to the jurisdiction in which you or your company are operating; and
  • Whilst we deny that any legal responsibility arises when you use the Platform or our Services, in the event we are wrong, we exclude all legal responsibility and costs for reliance placed by anyone on the Platform, our Services or information gained from our email support.

Although we make reasonable efforts to update the information on the Platform, we make no representations, warranties or guarantees, whether express or implied, that the content on our Platform is accurate, complete or up to date.

  1. Proprietary Rights

  We own and retain all right, title and interest in and to (a) the Services and Platform, all improvements, enhancements or modifications thereto, (b) any software, applications, inventions or other technology developed in connection with our Services or support or the Platform, and (c) all intellectual property rights related to any of the foregoing, including but not limited to all text, published material, trip creation “flow”, sound, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, artwork and computer code, including but not limited to the design, structure, selection, coordination, expression, and “look and feel” of the Platform and any related Services. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. 

No rights or licenses are granted except as expressly set forth herein.

  1. Payment of Fees

  6.1 General payment information

You will pay us the fees together with any VAT described for each Service you subscribe for or purchase in accordance with these Terms (the “Fees”). Full details on our pricing page can be found here.

We reserve the right to change the Fees or applicable charges and to institute new charges and Fees at the end of the Service Term (defined below) or then‑current renewal term upon prior notice to you, which may be sent by email.

For subscriptions or purchases made on the Platform, payment is due on the terms applicable to that subscription or purchase as displayed at the point of purchase. For example, some of our products will ask you to “unlock” them before you can access them. In order to “unlock” those products you will need to enter valid payment details and pay immediately to use the product. For purchases that are invoiced by TravelSisters, payment is due on the invoice date. Unpaid amounts may result in termination of Service. 

You will be responsible for all taxes associated with your use of Services that are attributable or due by you. If an applicable tax authority requires us to pay any taxes that should have been payable by you, we will advise you in writing, and you will promptly reimburse us for the amounts paid.

  6.2 Additional fees

If your use of the Services requires the payment of additional fees, you agree to pay the additional fees in the manner provided herein.

  6.3 Invoices

Except as otherwise provided, payment for invoices is due within 30 days of your receipt of the applicable invoice. 

If payment is not received by the due date, we reserve the right to, in addition to taking any other action at law or equity, to (i) charge interest on past due amounts at the rate set by The Late Payment of Commercial Debts (Interest) Act 1998 and to charge all expenses of recovery (including reasonable legal fees), (ii) suspend your access to the Services until overdue amounts are paid in full, including any interest assessed on the overdue amounts, and (iii) terminate our agreement.

  6.4 Subscription Services

When you first sign up to the Platform, you will be charged a yearly subscription Fee. You will also receive a 365-day free trial period, in which you can cancel your subscription and receive a refund. Thereafter, you will be charged a yearly recurring subscription Fee until you choose to manually unsubscribe from the product.

That Service Term will auto-renew and you will continue to be charged Fees for the subscription, on an annual basis for so long as you continue to subscribe for each subscription product and so long as the payment details attached to your company remain valid. 

You can switch to an annual subscription term at any time. Annual subscriptions can be upgraded, downgraded or cancelled on the anniversary of the commencement of that annual subscription.

As such, if we do decide to change the Fees or institute new charges for our subscription products that you are currently subscribed to, we will not impose those new Fees on you without advanced prior written notice and we will allow you to choose whether to continue using our subscription products on the revised prices before we begin charging you at the new price.

  6.5 One-off Products

Other products, such as merchandise, courses, planners and in-app add-ons are purchased on a one-off basis. Once purchased, you will have unlimited access to that product for so long as you have a valid subscription to the relevant subscription package that the product relates to.

When you purchase a one-off product, whether you use one, or all of the documents included in the particular product, you are nevertheless liable to pay us the Fees in full for that product.

  6.6 Promotions

Paragraphs 6.3-6.5 are subject to any promotional offers we may make from time to time. For example, we may be inclined to offer discounted Fees for our subscription products. If we do that, we reserve the right to start charging you Fees at the standard non-promotional advertised price on our Site after the promotional period ends.

  6.7 Refunds

We will not provide our services or products to you to inspect or review before you decide to purchase. We encourage you to ask for a web demonstration given by one of our team members who can show you over screen sharing software what any given product contains and how our Services work. We also have internet tutorial videos on our Site that can provide more insight into the product or Service you are thinking about purchasing.

Occasionally, you might purchase a product or Service on the Platform and then realise that it is not fit for your intended purposes, if that happens, please contact us.

If we discover, following a refund, that you have downloaded and, or booked a trip or discount from the platform that you told us you no longer wanted to use, but in fact did use, whether in a modified form or not, we will invoice you for the cost of it and expect payment of our Fees.

  6.8 Incorrect bills

If you believe that we have billed you incorrectly you must contact us no later than 7 days after the invoice in which the error or problem appeared. Inquiries should be directed to our member support department using our email support feature.

  1. Term and Termination

  7.1 Term of agreement

Subject to earlier termination as provided below, our agreement under these Terms is for the Service Term specified in the plan you signed up for. Upon expiry, the plan will auto-renew (if applicable) or you may sign up for additional Services as made available on the Platform at that time.

  7.2 Termination rights

In addition to any other remedy, either party may also terminate our agreement under these Terms upon thirty (30) days’ notice. For any material breaches of these Terms, we may terminate our agreement with you with immediate effect. You will pay in full for the Services that you contracted for. Upon any termination, your documents and data will be stored by us for a reasonable amount of time following non-renewal of your subscription so that you can continue where you left off once you choose to re-subscribe, but we do not guarantee that we will store this data forever and will not be held responsible or assume any liability for its deletion. As such, we recommend you download your trips and data before your decision not to renew your subscriptions so you have your own copy of that information should you need them outside of being a TravelSisters subscriber.

Some of the terms in our agreement will continue to be enforceable, even after termination including, without limitation, the right to be paid, confidentiality obligations, warranty disclaimers, and limitations of liability.

 

7.3 Effect of choosing not to renew your subscription service term

If you choose not to renew your subscriptions, you will be unable to access trips and conversations that you have created. Your documents and data will be stored by us for a reasonable amount of time following non-renewal of your subscription so that you can continue where you left off once you choose to re-subscribe, but we do not guarantee that we will store this data forever and will not be held responsible or assume any liability for its deletion. As such, we recommend you download your documents and data before your decision not to renew your subscriptions so you have your own copy of that information should you need them outside of being a TravelSisters subscriber.

  1. Representations & Warranties

  8.1 Appropriate use

You confirm that:

  • you are over 16 years of age;
  • are only using the Platform for your own personal use;
  • that you comply with all applicable laws, rules, regulations and court orders; and
  • that you adhere to all our published policies then in effect.

You must not use TravelSisters unless you are aged 16 or older. If you are under 16, and you access TravelSisters by lying about your age, you are in breach of these Terms and our Privacy Policy. You must immediately stop using TravelSisters and terminate your Account. We will block your access to TravelSisters if we determine that you are misrepresenting your age.

Should you not be able to confirm the above you must stop using the Platform and our Services immediately.

  8.2 Our license to you to allow you to use our materials

When you access TravelSisters, we allow you to use our software where “software” includes the software we developed to run our App, any related documentation or data distributed to you and any future fixes, updates and upgrades. With respect to any trips, conversations, or any other material obtained through, exported, or created for you by the TravelSisters Site or Service (the “Materials”), we hereby grant you a non-exclusive, non-transferable, non-sublicensable license to use such Materials only in connection with the Services.

  8.3 Restrictions

This licence in 8.2 is non-transferable, for your personal use and for use on computers and/or devices that you own or control and is subject to you doing / not doing all these things:

  1. not copying our software;
  2. not removing, modifying or obscuring any copyright, trade mark or other proprietary rights notices contained in TravelSisters; 
  3. not reverse engineering, decompiling, or disassembling TravelSisters; 
  4. not granting any rights in TravelSisters to anyone else without our prior written consent; 
  5. not uploading anything to TravelSisters that contains any viruses, worms, malware, Trojan horses or other harmful or destructive content designed to interrupt, destroy or limit the functionality of any aspect of TravelSisters; 
  6. not exporting or re-exporting the software in violation of US export laws; 
  7. not being located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a “terrorist supporting” country or being listed on any US Government list of prohibited or restricted parties;
  8. not using TravelSisters for any commercial purpose without our prior written consent; 
  9. not accessing, creating or modifying the source code of our software in any way; 
  10. not using TravelSisters in any way that impedes the normal enjoyment of, or performance by, TravelSisters by another user;
  11. not using TravelSisters to track, monitor or analyse user behaviour in any manner;
  12. not attempting to compromise any security measures employed by TravelSisters or TravelSisters’s third party partners, including, but not limited to, tampering with such measures; and
  13. complying with all other terms and warranties of these Terms and applicable laws and regulations. 

If you don’t comply with these conditions, we may terminate your access to TravelSisters and take other action we deem appropriate.

  8.4 Our indemnity to you

We will indemnify you and hold you harmless against any claims by third parties resulting from any alleged infringement by the Service of any UK patent or misappropriation of any trade secret, provided we are promptly notified of any and all threats, claims and proceedings related thereto and given reasonable assistance and the opportunity to assume sole control over defence and/or settlement; We will not be responsible for any settlement we do not approve in writing.

The foregoing obligations do not apply with respect to portions or components of the Service (i) not supplied by us, (ii) made in whole or in part in accordance with your specifications, (iii) that are modified after delivery by us, (iv) combined with other products, processes or materials where the alleged infringement relates to such combination, (v) where we continue allegedly infringing activity after being notified thereof or after being informed of modifications that would have avoided the alleged infringement, or (vi) where your use of the Service is not strictly in accordance with these Terms.

If, due to a claim of infringement, the Services are held by a court of competent jurisdiction to be or are believed by us to be infringing, we may, at our option and expense (a) replace or modify the Service to be non-infringing, provided that such modification or replacement contains substantially similar features and functionality, (b) obtain for you a license to continue using the Service, or (c) if neither of the foregoing is commercially practicable, terminate our agreement under these Terms and your rights hereunder and provide you a refund of any prepaid, unused fees for the Service.

  8.5 Your indemnity to us

You hereby agree to indemnify and hold us harmless against any damages, losses, liabilities, settlements and expenses (including without limitation costs and attorneys’ fees) in connection with any claim or action howsoever arising as a result of an alleged violation of these Terms or otherwise from a User’s use of the Materials or Services.

  1. Disclaimers & Limitation of Liability

  9.1 Limitation of liability

We do not exclude or limit in any way our liability to you where it would be unlawful to do so.

NOTWITHSTANDING ANYTHING TO THE CONTRARY, WE AND OUR OFFICERS, AFFILIATES, REPRESENTATIVES, CONTRACTORS AND EMPLOYEES WILL NOT BE RESPONSIBLE OR LIABLE WITH RESPECT TO ANY SUBJECT MATTER OF THESE TERMS RELATED THERETO UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY OF LIABILITY: 

  1. any special, incidental, or consequential damages; 
  2. the cost of procurement or substitute products or services; 
  3. for interruption of use or loss or corruption of data; 
  4. for business losses or losses to non-consumers; 
  5. personal injury or property damage related to use of TravelSisters; 
  6. any loss or damage arising from User Generated Content (as set out above) or any actions or omissions that you take in reliance upon it; or 
  7. any failure or delay due to matters beyond our reasonable control. 

YOU AGREE THAT YOUR ONLY RIGHT WITH RESPECT TO ANY PROBLEMS OR DISSATISFACTION WITH TRAVELSISTERS IS TO DISCONTINUE ANY USE OF OUR SITE AND/OR OUR APP.

If for any reason, you do bring a claim or cause of action arising out of or related to your use of TravelSisters, you agree that our liability to you shall not exceed £25. 

You agree to indemnify and hold harmless TravelSisters, our contractors, and our licensors, and all respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of TravelSisters, including but not limited to out of your breach of these Terms.

  9.2 Allocation of Risk

These Terms fairly allocate the risks between us, on the one hand, and you on the other. You acknowledge and agree that the pricing of our Services reflects this allocation of risk and the limitation of liability specified herein and that we would not enter into this agreement without such allocation and limitation.

  9.3 Cannot guarantee uninterrupted service

Whilst we do not guarantee that our Platform or any Services available through it will always be available or be uninterrupted or error free, we will use reasonable efforts consistent with prevailing industry standards to maintain the Platform in a manner which minimises errors and interruptions in the Platform and our Services. We will perform Platform updates in a professional and workmanlike manner. The Platform may be temporarily unavailable for scheduled maintenance or for unscheduled emergency maintenance or because of other causes beyond our reasonable control, but we will use reasonable efforts to communicate this via social media channels or on our Site, and we will aim to provide (where possible) an estimated time by which the Platform and Site will resume their normal service.

  9.4 Disclaimer of warranties

EXCEPT AS EXPRESSLY PROVIDED HEREIN, NEITHER PARTY MAKES ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND EACH PARTY SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE OR USE OF TRADE TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. OUR SERVICES ARE PROVIDED TO YOU STRICTLY ON AN “AS IS” BASIS. WE SHALL HAVE NO RESPONSIBILITY FOR DETERMINING THAT YOUR PROPOSED USE OF OUR PLATFORM OR SERVICES COMPLIES WITH APPLICABLE LAWS AND REGULATIONS IN YOUR JURISDICTION(S).  YOU ACKNOWLEDGE AND AGREE, THAT NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, PROVIDED BY US WILL CREATE ANY WARRANTY OR CONDITION NOT EXPRESSLY STATED IN THIS AGREEMENT.

  9.5 No claims against individuals

You agree to bring any claim (including negligence) in connection with any of the services only against us, and not against any individual, however described.

  1. Insurance

 We have professional indemnity insurance in place to cover claims in connection with the Platform and/or related Services, as well as in relation to consultancy services performed in relation to our Services.

  1. Complaints

 If you are reading this section you are probably unhappy. So, first things first, we are sorry. 

We want all of our users to have a fantastic experience when using TravelSisters, so when we hear that we have not provided a service to that standard, we want to do all that we can to make things right.

We hope that most matters can be resolved either through our email support, or through a video-chat conversations with one of the members of our team. 

However, we appreciate that some matters sometimes require further escalation. That is what this section is for.

Should you find that you need to make a complaint, we can assure you that it will be addressed swiftly, fairly and efficiently, so that we can find a resolution as quickly as possible.

If you have a complaint, we ask that you do the following:

  • Write an email addressed to support@travelsisters.co
  • Enter the subject line: “I have a complaint” and add your name
  • In the body of the email, please describe as much as possible the nature of the complaint, including when the issue happened and who you had been dealing with in our team

After you send your complaint email, you will receive an acknowledgement email from us within 7 business days. 

A senior member of our organisation will review the complaint and will respond within a few days (no later than 7 business days from your acknowledgement email). This initial response may offer a resolution or may begin a dialogue in an attempt to reach the best possible outcome.

  1. User Generated Content

TravelSisters is set up to display content generated by other users (“User Generated Content”).  We don’t review, and cannot review, all of the content accessible via TravelSisters, and cannot therefore be responsible for it. We don’t endorse any content uploaded, or believe such content to be accurate, useful or non-harmful. TravelSisters may (but hopefully won’t) display content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. Each user chooses, and is responsible for, the content that is uploaded via TravelSisters. 

If you submit content to or via TravelSisters, you agree to the following: 

  1. you will only upload content that you own or are permitted to upload having obtained the necessary licence or permission to use it, as well as the right to sublicense the content to us, without limitation;
  2. you grant us a revocable, non-exclusive, royalty-free, worldwide and transferable licence to use content you upload to TravelSisters, including the right to sub-license use of the content, by any medium or method;
  3. you will not post or distribute any content which infringes any intellectual property (“IP”) rights or any other party’s right to privacy, publicity rights or contractual rights;
  4. you agree not to assert your “moral rights” (rights of authorship and rights not to have your work treated in a derogatory manner) in any content uploaded via TravelSisters;
  5. you will not upload another person’s sensitive personal data without their consent;
  6. you will not upload any content which is defamatory, libelous, hateful or racially or ethnically objectionable, unlawful, obscene, harmful, offensive, misleading or inappropriate; and
  7. you will not upload any spam (unsolicited advertising material), or unwanted commercial content designed to drive traffic to third-party sites or boost the search engine rankings of third-party sites.

If we become aware of any breach of these terms, we may modify, withdraw or refuse to display the relevant content at any time in our discretion and/or withdraw your right to use TravelSisters. 

Your Account 

If you wish to use our Services, such as finding like-minded travellers, chatting with members, creating trips, etc., then you must register with us and create an account (“Account”) and get verified. You may do this by registering via your Google account or Apple ID. 

When you register with TravelSisters, we create a profile for you according to your preference settings. Your settings may result in your profile being public and/or your agreeing to share your trips with friends and/or others, in which case, your name, trips and other material you post will become visible to other TravelSisters users. 

Please only upload data that is true, accurate, complete and up-to-date.  You are responsible for all activity that occurs under your Account so please keep any password confidential and access to your computer or access device secure.  You must notify us of any known or suspected unauthorised use of your Account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password or login details.

Notification of Copyright Infringement 

TravelSisters will investigate notices of copyright infringement. If you believe that your work has been used or copied in a way that constitutes copyright infringement and such infringement is occurring on or through our App, please notify us via email at support@TravelSisters.com

Content Provided By Us

All IP rights in TravelSisters are our property, or the property of our related site and app operators.  So please don’t take these Terms as giving you the right to use any trade marks, images or logos of TravelSisters or our related site and app operators because none can be reproduced or used without written permission. 

Third Party Sites and Apps

TravelSisters will enable you to access other apps and sites (e.g. Facebook, Twitter, Instagram). Even though these apps and sites are accessible via TravelSisters, they are not owned or controlled by us. As a result, we are not responsible or liable for, and you release us from, any loss or damage incurred by you as a result of what you experience, the content you access, any dealings between you and these third parties or the failure of third party apps or sites to function properly.

Please also note that the inclusion of any link or grant of access does not in any way imply or express an affiliation, endorsement or sponsorship by TravelSisters of the site or app and/or its contents.  

We recommend that you be aware when you are accessing a third party app or site and that you read the third party’s terms and conditions and privacy policy.

Advertising and Cookies

TravelSisters may deliver advertising in the form of banners, paid links, coupons, promotions, sponsorship graphics or other means to you via our App and Site (“Advertising”).  We may use “cookies” (as outlined in our Privacy Policy) or web beacons on your computer or access device to collect, process or disclose information in the course of delivering TravelSisters or in order to provide you with advertisements.  This data helps us to improve the App and Site, and to personalise your experience.  Any cookies used by third-party advertisers are covered by the Privacy Policy of the relevant advertiser. Our Advertising may be contextual, that is related to your location, your use of the App over time, your created trips as disclosed by your use of TravelSisters, or based on other information you have provided to TravelSisters.

  1. Miscellaneous

These Terms and our Privacy Policy and Cookie Policy constitute the entire agreement with respect to access to and use of the Platform and related Services. Our obligations, if any, with regard to our Platform and Services are governed solely by the agreements pursuant to which they are provided and nothing on our Site, Platform or through discussions with our team using our email support should be construed to alter such agreements, unless we explicitly state we are acting or allowing you to act contrary to these Terms.

You agree that any violation by you of these Terms will constitute an unlawful and unfair business practice, and will cause irreparable harm to us, for which monetary damages would be inadequate, and you consent to us obtaining any injunctive or equitable relief that we deem necessary or appropriate in such circumstances. These remedies are in addition to any other remedies we may have at law or in equity. The failure by us to enforce any provision in these Terms will not constitute or be construed as a waiver of such provision or of the right to enforce it at a later time.

If any reference in these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable. 

Our agreement under these Terms is not assignable, transferable or sublicensable by you except with our prior written consent. We may transfer and assign any of our rights and obligations under these Terms without consent. Our agreement under these Terms is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms, and that all waivers and modifications must be in writing signed by both parties, except as otherwise provided herein. 

No agency, partnership, joint venture, or employment is created as a result of our agreement under these Terms and you do not have any authority of any kind to bind us in any respect whatsoever. In any action or proceeding to enforce rights under these Terms, the prevailing party will be entitled to recover costs and legal fees.

All notices under these Terms will be deemed to have been duly given when received, or if transmitted by email, the day after it is sent.

Our agreement under these Terms will be governed by the laws of England and Wales and we both agree to the exclusive jurisdiction of the courts of England and Wales.

 

Support

If you experience a problem with TravelSisters, please report it to us. We may occasionally restrict your access to TravelSisters to carry out repairs, maintenance or to introduce new functionality or services, but we will try to keep disruption to a minimum.

If you have any questions or concerns about these Terms, please email us at support@TravelSisters.com. Now let’s have some fun…

TravelSisters Ltd.
London, United Kingdom
Phone: 074 784 7233
support@travelsisters.co

Privacy Policy

28 July 2021

  1. INTRODUCTION
    1. Important information and who we are

      Welcome to TravelSisters Ltd’s Privacy and Data Protection Policy (“Privacy Policy”).

      At TravelSisters Ltd (“we”, “us”, or “our”) we are committed to protecting and respecting your privacy and Personal Data in compliance with the United Kingdom General Data Protection Regulation (“GDPR”), the Data Protection Act 2018 and all other mandatory laws and regulations of the United Kingdom.

      This Privacy Policy explains how we collect, process and keep your data safe. The Privacy Policy will tell you about your privacy rights, how the law protects you, and inform our employees and staff members of all their obligations and protocols when processing data.

      The individuals from which we may gather and use data can include:

      • Customers
      • Suppliers
      • Business contacts
      • Employees/Staff Members
      • Third parties connected to your customers
      and any other people that the organisation has a relationship with or may need to contact.

      This Privacy Policy applies to all our employees and staff members and all Personal Data processed at any time by us.

    2. Who is Your Data Controller

      TravelSisters Ltd is your Data Controller and responsible for your Personal Data. We are not obliged by the GDPR to appoint a data protection officer and have not voluntarily appointed one at this time. Therefore, any inquiries about your data should either be sent to us on email at support@travelsisters.co or sent in a letter to C/O Property Accounts Limited, 59 Castle Street, Reading, Berkshire, RG1 7SN, United Kingdom.

      You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

    3. Processing Data on Behalf of a Controller and Processors’ responsibility to you

      In discharging our responsibilities as a Data Controller we have employees who will deal with your data on our behalf (known as “Processors”). Therefore, the responsibilities described below may be assigned to an individual, or may be taken to apply to the organisation as a whole. The Data Controller and our Processors have the following responsibilities:

      • Ensure that all processing of Personal Data is governed by one of the legal bases laid out in the GDPR (see 2.2 below for more information on those bases);
      • Ensure that Processors authorised to process Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality;
      • Implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk associated with the processing of Personal Data;
      • Obtain the prior specific or general authorisation of the Controller before engaging another Processor;
      • Assist the Controller in the fulfilment of the Controller’s obligation to respond to requests for exercising the data subject’s rights;
      • Make available to the Controller all information necessary to demonstrate compliance with the obligations laid down in the GDPR and allow for and contribute to audits, including inspections, conducted by the Controller or another auditor mandated by the Controller;
      • Maintain a record of all categories of processing activities carried out on behalf of a Controller;
      • Cooperate, on request, with the supervisory authority in the performance of its tasks;
      • Ensure that any person acting under the authority of the Processor who has access to Personal Data does not process Personal Data except on instructions from the Controller; and
      • Notify the Controller without undue delay after becoming aware of a Personal Data Breach;
  2. LEGAL BASIS FOR DATA COLLECTION
    1. Types of Data / Privacy Policy Scope

      Personal Data” means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

      We may collect, use, store and transfer different kinds of Personal Data about you which we have grouped together below. Not all of the following types of data will necessarily be collected from you but this is the full scope of data that we collect and when we collect it from you:

      • Profile/Identity Data: This is data relating to your first name, last name, gender, date of birth.
      • Contact Data: This is data relating to your phone number, addresses, email addresses, phone numbers.
      • Marketing and Communications Data: This is your preferences in receiving marketing information and other information from us.
      • Billing Data: This is information relating to your debit and credit card information such as the name attached to your payment details and your billing address.
      • Financial Data: These are your banking details e.g. your account number and sort code.
      • Transactional Data: This is information of details and records of all payments you have made for our services or products.
      • Technical Data: This is your IP address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to engage with us.
      • Customer Support Data: This includes feedback and survey responses.
      • Usage Data: information about how you use our website, products and services.
      • Personal: this is data relating to personal preferences of our users like travel style, hobbies, interests and more.

      We also collect, use and share Aggregated Data such as data that we release such as how often user segments travel per year, what the most popular travel destinations are, what the average travel group sizes are, etc.. Aggregated Data could be derived from your Personal Data but is not considered Personal Data in law as this data will not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your Personal Data so that it can directly or indirectly identify you, we treat the combined data as Personal Data which will be used in accordance with this Privacy Policy.

      We may also aggregate data to enable research or analysis so that we can better understand and serve you and others. For example, we may conduct research on your demographics and usage. Although this aggregated data may be based in part on Personal Data, it does not identify you personally. We may share this type of anonymous data with others, including service providers, our affiliates, agents and current and prospective business partners.

      We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

    2. The Legal Basis for Collecting That Data

      There are a number of justifiable reasons under the GDPR that allow collection and processing of Personal Data. The main avenues we rely on are:

      • Consent”: Certain situations allow us to collect your Personal Data, such as when you tick a box that confirms you are happy to receive email newsletters from us, or ‘opt in’ to a service.
      • Contractual Obligations”: We may require certain information from you in order to fulfil our contractual obligations and provide you with the promised service.
      • Legal Compliance”: We’re required by law to collect and process certain types of data, such as fraudulent activity or other illegal actions.
      • Legitimate Interest”: We might need to collect certain information from you to be able to meet our legitimate interests – this covers aspects that can be reasonably expected as part of running our business, that will not have a material impact on your rights, freedom or interests. Examples could be your address, so that we know where to deliver something to, or your name, so that we have a record of who to contact moving forwards.
  3. HOW WE USE YOUR PERSONAL DATA
    1. Our Uses

      We will only use your Personal Data when the law allows us to. Set out below is a table containing the different types of Personal Data we collect and the lawful basis for processing that data. Please refer to section 2.2 for more information on the lawful basis listed in the table below.

      Examples provided in the table below are indicative in nature and the purposes for which we use your data may be broader than described but we will never process your data without a legal basis for doing so and it is for a related purpose. For further inquiries please contact us.

      ActivityType of dataLegal JustificationLawful basis for processing data
      When a customer signs up

      Profile/Identity Data

      Contact Data

      Marketing and Communications Data

      Billing Data

      Transactional Data

      Technical Data

      Customer Support Data

      Usage Data

      Other Data

      Consent

      Legitimate Interest

      Necessity

      We need to process this data so that we can create your profile with us and know who and where to charge for the product/subscription you have purchased from us.
      When a customer purchases a product or in-app add-on

      Contact Data

      Billing Data

      Financial Data

      Transactional Data

      Usage Data

      Other Data

      Consent

      Contractual Obligations

      Necessity

      We need to process this data so that we know who and where to charge for the products you have purchased from us
    2. Marketing and Content Updates

      You will receive marketing and new content communications from us if you have created an account and chosen to opt into receiving those communications. From time to time we may make suggestions and recommendations to you about goods or services that may be of interest to you.

    3. Change of Purpose

      We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

      If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

      Please note that we may process your Personal Data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

  4. YOUR RIGHTS AND HOW YOU ARE PROTECTED BY US
    1. What Control Do I Have Over TravelSisters Ltd’s Use Of My Personal Data?

      You may delete your account at any time – this will remove your account page from our systems and our related software.

      We guarantee this will delete all stored data.

      Your account information will be protected by a password for your privacy and security. You need to prevent unauthorized access to your account and personal information by selecting and protecting your password appropriately and limiting access to your computer or device and by signing off after you have finished accessing your account.

      You can access information associated with your account by logging into your account you created with us.

      Your account information will be protected by a password for your privacy and security. You need to prevent unauthorized access to your account and personal information by selecting and protecting your password appropriately and limiting access to your computer or device and by signing off after you have finished accessing your account.

      California Privacy Rights: Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to support@travelsisters.co.

    2. How Does TravelSisters Ltd Protect Customers’ Personal Data?

      We are concerned with keeping your data secure and protecting it from inappropriate disclosure. Any Personal Data collected by us is only accessible by a limited number of employees who have special access rights to such systems and are bound by obligations of confidentiality. If and when we use subcontractors to store your data, we will not relinquish control of your Personal Data or expose it to security risks that would not have arisen had the data remained in our possession. However, unfortunately no transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of TravelSisters Ltd to intercept or access transmissions or private communications unlawfully. While we strive to protect your Personal Data, we cannot ensure or warrant the security of any Personal Data you transmit to us. Any such transmission is done at your own risk. If you believe that your interaction with us is no longer secure, please contact us.

    3. Opting Out Of Marketing Promotions

      You can ask us to stop sending you marketing messages at any time by You can ask us to stop sending you marketing messages at any time by opting out at the bottom of our emails or contact our support team via email..

      Where you opt out of receiving these marketing messages, we will continue to retain other Personal Data provided to us as a result of interactions with us not related to your marketing preferences.

    4. How to Request your Data and the Process for Obtaining it

      You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, if your request is clearly unfounded, we could refuse to comply with your request.

      We may need to request specific information from you to help us confirm your identity and ensure you have the right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

  5. YOUR DATA AND THIRD PARTIES
    1. Will We Share Your Data With Third Parties?

      We may share non-Personal Data with third parties. We may share your Personal Data with subcontractors (only when necessary and with your consent) or affiliates (subject to confidentiality obligations to use it only for the purposes for which we disclose it to them and pursuant to our instructions).

      We may also share Personal Data with interested parties in the event that TravelSisters Ltd anticipates a change in control or the acquisition of all or part of our business or assets or with interested parties in connection with the licensing of our technology.

      If TravelSisters Ltd is sold or makes a sale or transfer, we may, in our sole discretion, transfer, sell or assign your Personal Data to a third party as part of or in connection with that transaction. Upon such transfer, the Privacy Policy of the acquiring entity may govern the further use of your Personal Data. In all other situations your data will still remain protected in accordance with this Privacy Policy (as amended from time to time).

      We may share your Personal Data at any time if required for legal reasons or in order to enforce our terms or this Privacy Policy.

    2. Third-Party Links

      This Site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every website you visit.

  6. HOW LONG WILL WE RETAIN YOUR DATA FOR?

    We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for. We may retain your Personal Data for a longer period than usual in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

  7. AGE LIMIT FOR OUR USERS

    You must not use TravelSisters Ltd unless you are aged 16 or older. If you are under 16 and you access TravelSisters Ltd by lying about your age, you must immediately stop using TravelSisters Ltd.

    This website is not intended for children and we do not knowingly collect data relating to children.

  8. INTERNATIONAL TRANSFER OF DATA

    Your information may be stored and processed in the US or other countries or jurisdictions outside the US where TravelSisters Ltd has facilities. We are currently storing data in the EU and so, by using TravelSisters Ltd, you are permitting and consenting to the transfer of information, including Personal Data, outside of the US.

  9. NOTIFICATION OF CHANGES AND ACCEPTANCE OF POLICY

    We keep our Privacy Policy under review and will place any updates on this webpage. This version is dated 17 March 2008. By using TravelSisters Ltd, you consent to the collection and use of data by us as set out in this Privacy Policy. Continued access or use of TravelSisters Ltd will constitute your express acceptance of any modifications to this Privacy Policy.

  10. INTERPRETATION

    All uses of the word “including” mean “including but not limited to” and the enumerated examples are not intended to in any way limit the term which they serve to illustrate. Any email addresses set out in this policy may be used solely for the purpose for which they are stated to be provided, and any unrelated correspondence will be ignored. Unless otherwise required by law, we reserve the right to not respond to emails, even if they relate to a legitimate subject matter for which we have provided an email address. As a matter of common sense, you are more likely to get a reply if your request or question is polite, reasonable and there is no relatively obvious other way to deal with or answer your concern or question (e.g. FAQs, other areas of our website etc.).

    Our staff are not authorised to contract on behalf of TravelSisters Ltd, waive rights or make representations (whether contractual or otherwise). If anything contained in an email from a TravelSisters Ltd address contradicts anything in this policy, our terms or any official public announcement on our website, or is inconsistent with or amounts to a waiver of any TravelSisters Ltd rights, the email content will be read down to grant precedence to the latter. The only exception to this is genuine correspondence expressed to be from the TravelSisters Ltd legal department.

  11. TERMS OF USE

    Please also see our Terms of Use (https://travelsisters.co/legal) which set out the terms, disclaimers, and limitations of liability governing your use of TravelSisters Ltd.

Cookie Policy

Last updated 28 July 2021

This Cookie Policy explains how TravelSisters Ltd. (“TravelSisters “, “we”, “us”, and “ours”) use cookies and similar technologies to recognize you when you visit our websites at www.travelsisters.co, (“Websites”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information. In such cases our Privacy Policy will apply in addition to this Cookie Policy.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, TravelSisters ) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Essential website cookies:
These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.

● Who serves these cookies:
◦ Cookie provider: __________
Website URL: __________

● How to refuse: Because these cookies are strictly necessary to deliver the Websites to you, you cannot refuse them. You can block or delete them by changing your browser settings however, as described below under the heading “How can I control cookies?”.

Performance and functionality cookies:
These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.

● Who serves these cookies:
◦ Cookie provider: __________
Website URL: __________

● How to refuse: To refuse these cookies, please follow the instructions below under the heading “How can I control cookies?”. Alternatively, please click on the relevant opt-out link below:
◦ Cookie provider: __________
Opt-out Link: __________

Analytics and customization cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Website are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.

● Who serves these cookies:
◦ Cookie provider: __________
Website URL: __________

● How to refuse: To refuse these cookies, please follow the instructions below under the heading “How can I control cookies?”. Alternatively, please click on the relevant opt-out link below:
◦ Cookie provider: __________
Opt-out Link: __________

Advertising cookies:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

● Who serves these cookies:
◦ Cookie provider: __________
Website URL: __________

● How to refuse: To refuse these cookies, please follow the instructions below under the heading “How can I control cookies?”. Alternatively, please click on the relevant opt-out link below:
◦ Cookie provider: __________
Opt-out Link: __________

Social networking cookies:
These cookies are used to enable you to share pages and content that you find interesting on our Websites through third party social networking and other websites. These cookies may also be used for advertising purposes too.

● Who serves these cookies:
◦ Cookie provider: __________
Website URL: __________

● How to refuse: To refuse these cookies, please follow the instructions below under the heading ” How can I control cookies?”. Alternatively, please click on the relevant opt-out link below:
◦ Cookie provider: __________
Opt-out Link: __________

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or opened an e-mail that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our Websites to another, to deliver or communicate with cookies, to understand whether you have come to our Websites from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you use Flash cookies or Local Shared Objects?

Our Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our services, fraud prevention and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Websites. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other details that directly identify you unless you choose to provide these.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie table above.

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at contact@travelsisters.co or by post to:

TravelSisters Ltd.
London, United Kingdom

Disclaimer

Last updated March 05, 2018

WEBSITE DISCLAIMER

The information provided by TravelSisters Ltd. (“we,” “us” or “our”) on www.travelsisters.co (the “Site”) and our mobile application is for general informational purposes only. All information on the Site and our mobile application is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site or our mobile application. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR OUR MOBILE APPLICATION OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE AND OUR MOBILE APPLICATION. YOUR USE OF THE SITE AND OUR MOBILE APPLICATION AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE AND OUR MOBILE APPLICATION IS SOLELY AT YOUR OWN RISK.

EXTERNAL LINKS DISCLAIMER

The Site and our mobile application may contain (or you may be sent through the Site or our mobile application links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability or completeness by us. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

PROFESSIONAL DISCLAIMER

The Site cannot and does not contain travel advice. The travel information is provided for general informational and educational purposes only and is not a substitute for professional advice. Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals. We do not provide any kind of travel advice. THE USE OR RELIANCE OF ANY INFORMATION CONTAINED ON THIS SITE OR OUR MOBILE APPLICATION IS SOLELY AT YOUR OWN RISK.

AFFILIATES DISCLAIMER

The Site and our mobile application may contain links to affiliate websites, and we receive an affiliate commission for any purchases made by you on the affiliate website using such links.

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn advertising fees by linking to Amazon.com and affiliated websites.

TESTIMONIALS DISCLAIMER

The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. YOUR INDIVIDUAL RESULTS MAY VARY.

The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public.

The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.